Abnormal curve

Pulse (SIM) data is abnormal

Latest updated: Aug 29, 2023

When there are anomalies in pulse data or SIM data, you can adjust the sampling frequency of the control unit to synchronize it with the tester's frequency.

1. Check the Central Computer IP.

Access BTS 8.0, locate the device list on the left, right-click and choose "Set and show control unit/tester".


2. Log in with the user name: admin, password: neware. You can view the control unit IP (Note: This is an example using a virtual control unit. Please refer to the specific device for the actual IP address).



3. For instance, if the control unit's IP is 192.168.1.63, enter the following URL in the address bar: 192.168.1.63.


4. Access the Neware BTS Device Management System, and log in using the credentials: neware for the user name and xinwei for the password.


5. Navigate to Device Configure, adjust the corresponding sampling frequency, then click "Submit." Afterward, restart the control unit.


Method to Obtain tester sampling frequency.

1. From the Device Technical Specifications.

The sampling frequency of the tester can be found in the corresponding device's "Technical Specifications" document.

2. From the BTS8.0 Software.

Open the BTS8.0 software and wait for the channels to stop. Then, click on the "Tools" menu and select "Calibration". After searching for the device, you can view the frequency information.



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